People often need to talk things through. Three tips will help you become a more effective sounding board.
Avoid Accidental Endings
To avoid an accidental ending, get all the way out of the conversation. Three ideas can help.
Let the Conversation Come to You
Don’t let your words get in the way of a good conversation. Relax, listen, and let the conversation come to you.
Don’t Miss a Thing
Open-ended questions encourage people to express themselves. Ask one before concluding your important conversations.
The Second Hardest Word
Don’t say yes when you really mean no. Four tips can help.