TFCA Improved Decision Making Workshop (Central Texas)


Tuesday, May 29
9:00am – 4:30pm
Alamo Heights Fire Dept
6116 Broadway, San Antonio, TX 78209

See full course description below.

If this workshop shows “out of stock”, please email Rebecca Henley at to be added to the wait list.

In stock


Tuesday, May 29
9:00am – 4:30pm
Alamo Heights Fire Dept
6116 Broadway, San Antonio, TX 78209

Improved Decision Making for Fire Officers

People often make poor decisions when uncertainty is present, and unfortunately uncertainty is everywhere today. The good news is that there are practical and proven strategies to significantly sharpen critical thinking skills, steadily improve troubleshooting abilities, and help people reliably arrive at functional, workable solutions, even in constantly changing environments. Many decision-making habits are counterproductive and produce needless anxiety and faulty decisions.  Sharpening a few skills will result in decisions that consistently hit the mark without the unnecessary turbulence and painful second-guessing that all too often accompany decision-making today.

During this workshop, attendees will:

  • Learn how to avoid common critical thinking pitfalls and traps.
  • Understand when and how to limit choices appropriately.
  • Know when quick (intuitive) decisions are likely to work, and when they are likely to be wrong.
  • Know which decisions are especially important to think through before confronting them.
  • Understand the two most important critical thinking questions to consistently ask.
  • Recognize good decisions that work out poorly and acknowledge bad decisions that turn out well.
  • Understand why expertise doesn’t necessarily guarantee good decisions, and learn how to rectify the issue.

Testimonials from Texas Fire Chiefs

“It’s great to have all of my officers all on the same page when it comes to creating a more accountable department–I’m very glad I sent them to this training. The content is first class, and the training teaches everyone practical and important skills they can immediately put into practice.”
-Russell Sander, Fire Chief, Marble Falls Fire Rescue

“You won’t find a better teacher for important fire service topics than Geoffrey Tumlin. He knows his stuff, he knows how to connect with fire service personnel, and he excels at teaching the communication and leadership skills that fire officers need to succeed.”
-Robert Abbott, Fire Chief, Lake Travis Fire Rescue

About the workshop leader: Dr. Geoffrey Tumlin is the president of On-Demand Leadership and the author of Stop Talking, Start Communicating (McGraw-Hill, 2013). Geoffrey earned his Ph.D. from the University of Texas at Austin, and his B.S. from West Point. After graduating from West Point, Geoffrey served as an infantry officer in Hawaii. His work has appeared in over 150 media outlets and publications, including the Chicago Tribune, the Los Angeles Times, Fast, SiriusXM radio, Fox BusinessInvestor’s Business Daily, andCNNMoney/, and he’s a frequent guest of fire service organizations throughout Texas.